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For more information or if you are looking for a speaker for a meeting or special event.
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Sales Training
- Client Insight Sales Improvement Program - A contemporary sales skill development program that uses non-manipulative language to join the salesperson and the customer in an effective decision-making relationship.
- Trusted Advisor Complex Sales Program - Presents proven philosophies, strategies and techniques of selling higher, wider and deeper into larger accounts. It teaches the proven behaviors that great, big-time professional salespeople use to continually exceed their sales quotas.
Management Development Workshops
- Sales Management Leadership Program - Focused on the overall development of first and second level sales managers.
- Dynamic Sales Coaching - Targeted at improving the independence and job effectiveness of each salesperson.
- Recruiting and Interviewing Sales Employees - Behavioral interviewing process that isolates on the candidates most likely to succeed and makes them want the job opportunity.
- Build Tenured Salespeople - Build sales longevity by keeping salespeople with different motivations and expectations of work mentally in the game every day.
- Management Leadership Program - Designed for all supervisors and managers. Teaches the principle strategies and skills required to be a successful leader.
- Process Improvement Program - For all operation supervisors, managers and their employees. Teaches how to improve process thinking to increase output with the same or less resources.
- Leadership2: Managing Transitions for Growth - Gives managers the know how to keep their employees clear-headed and on track through routine or high-impact changes.
- Adapting to Change - The companion program to Leadership2. Focuses on teaching employees how to accept and grow through change.
- Tailored Management Skills - Each manager learns their real management skill strengths, deficiencies and how to affect their individual performance with personalized feedback from a skill assessment and tailored action plans.
Keynote Speakers
ACCESS Dynamics offers passionate, field relevant, keynote speakers who will motivate and educate during your meeting or special event.
Customer Service Phone Skills
CSR's on the phone create the customer's image of the company.
- Winning Customer Service By Phone - This private-practice learning program improves the conduct and communication style of the CSR who interacts with customers over the phone.
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